3 questions for Oliver Blum
As Corporate Director of Supply Chain, Oliver Blum and his team ensure that the three million sensors and systems supplied by Endress+Hauser every year reach customers around the world quickly and reliably.
Text: Christine Böhringer
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Despite mounting order volumes and unstable logistics chains, Endress+Hauser’s delivery reliability remains comparatively high: in 2022, 84 percent of all shipments were delivered to customers at the agreed time. How did you manage that?
Customers benefit from systematic investments in our supply chain, particularly in IT and infrastructure. We have implemented standardized processes and have gathered global key figures since 2015. This analysis helps us to spot trends quickly and become better every day. In addition, regional distribution on many continents now runs through logistics hubs: they receive goods that are ready for dispatch, then algorithms steer final shipment and seek out the optimal logistics service provider for each delivery.